The Customer Relationship Manager (CRM) is responsible for building and maintaining long-term relationships with customers to enhance their satisfaction, loyalty, and retention. This role involves understanding customer needs, ensuring excellent service delivery, and developing strategies to improve the overall customer experience. The CRM acts as a liaison between the company and its clients, working closely with sales, marketing, and support teams to ensure consistent, high-quality interactions at every stage of the customer journey.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
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