Implement and support CRM solutions, focusing on customer acquisition, retention, and satisfaction.
Analyze business requirements and configure CRM systems to meet organizational needs.
Provide end-user training and support to ensure effective use of CRM tools and functionalities.
Collaborate with cross-functional teams to integrate CRM solutions with other enterprise systems.
Conduct performance tuning and optimization of CRM applications to enhance system efficiency.
Stay updated on CRM product updates and industry best practices to deliver innovative solutions.
Prepare detailed reports and analytics to support customer relationship strategies and decision-making.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
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