Build and maintain strong relationships with new and existing customers.
Act as a single point of contact for clients regarding property-related queries, documentation, and updates.
Coordinate with sales, operations, and legal teams to ensure smooth handover and possession.
Address customer concerns, resolve issues, and ensure high levels of client satisfaction.
Provide regular project updates and follow-ups to customers.
Maintain client data, track interactions, and generate reports on customer feedback.
Assist in organizing customer engagement events, site visits, and meetings.
Support collection of payments as per schedule and ensure timely documentation.
Job Types: Full-time, Permanent
Pay: ?25,000.00 - ?50,000.00 per month
Experience:
Customer relationship manager : 5 years (Preferred)
Work Location: In person
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