The CRM Manager will be responsible for developing and executing customer relationship strategies that drive customer acquisition, retention, engagement, and lifetime value. This role focuses on leveraging customer data to deliver personalized marketing communications, loyalty programs, and promotional campaigns within the retail environment -- both online and in-store.
1. CRM Strategy & Planning
2. Customer Data Management
3. Campaign Management
4. Loyalty & Retention Programs
5. Cross-Functional Collaboration
6. Reporting & Analytics
Job Types: Full-time, Permanent
Pay: ₹10,820.28 - ₹14,000.00 per month
Benefits:
Paid sick time
Paid time off
Work Location: In person
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