Job Description

Client Relationship Management:

Develop and maintain long-term relationships with new and existing clients by providing excellent service and timely support.

Lead Conversion:

Engage with potential buyers and investors, understand their requirements, and guide them through the sales process to convert inquiries into successful transactions.

Customer Support:

Address customer concerns and queries regarding properties, legal documentation, payments, and possession timelines.

Coordination & Communication:

Act as a bridge between customers and various internal teams, including sales, marketing, legal, and post-sales services.

Post-Sales Service:

Ensure seamless customer experience from booking to handover, assisting with agreements, payments, and any after-sales concerns.

Feedback & Follow-ups:

Collect customer feedback and ensure continuous improvement in service quality and client satisfaction.

Market Research:

Stay updated with real estate market trends, competitor strategies, and customer preferences to enhance client engagement.

Event & Client Engagement Activities:

Organize customer engagement activities like site visits, promotional events, and post-sales relationship-building initiatives.
Job Type: Full-time

Pay: From ?7,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Leave encashment Life insurance Paid sick time
Language:

English (Preferred)
Work Location: In person