Job Description

Manage guest relations by greeting guests, handling inquiries, and ensuring a warm and professional hospitality experience. Communicate confidently in

fluent English

while assisting guests throughout their stay. Address guest concerns and complaints with a positive attitude and provide quick, effective solutions. Coordinate with front office, housekeeping, and F&B teams to fulfill guest requests smoothly. Maintain guest records, preferences, and feedback to enhance overall service quality. Conduct follow-up calls, feedback collection, and ensure high guest satisfaction levels. Handle VIP guests, special requests, and ensure personalized service delivery. Presentable

female candidate

preferred with strong communication, grooming, and customer service skills.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Food provided Health insurance Provident Fund
Work Location: In person