Job Description

Responsibilities

Answering phones and explaining the product and services offered by the company.

Contacting existing customers as well as prospective customers.

Obtaining customer information and other relevant data.

Asking questions to the customer and understanding their specifications.

Resolving queries and issues related to the products and services.

Making recordings of all the phone calls.

Taking and processing product orders in a professional manner.

Maintaining the database of the customers on a regular basis.

Suggesting solutions based on customer's needs and requirements.

Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹30,000.00 per month

Benefits:

Paid sick time
Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person