Job Description

We are looking for a proactive and detail-oriented

CRM Relationship Manager

with hands-on experience in end-to-end customer management within the real estate sector.

Key Responsibilities

Manage the

complete customer lifecycle

from

booking to disbursement

. Handle

legal documentation

,

agreement execution

,

registrations

, and

collections

independently. Maintain accurate customer records and follow-ups using

HighRise CRM

. Prepare and track reports using

Excel

, ensuring data accuracy and timely updates. Coordinate with internal teams (Sales, Legal, Finance) to ensure seamless customer experience. Address customer queries, documentation issues, and payment-related follow-ups promptly.

Required Skills & Qualifications

2-3 years of experience in Real Estate CRM

is

mandatory

. Strong proficiency in

Excel

and

HighRise CRM

. Good understanding of customer processes:

booking, agreements, payments, disbursement

. Excellent communication, coordination, and customer-handling skills. Ability to work independently with ownership of the CRM process.
Job Types: Full-time, Permanent

Pay: From ?50,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person