Oversee all aspects of a company's customer relationship management (CRM) platform
Collaborate with different teams to ensure the CRM system works seamlessly for all aspects of the company
Ensure the CRM system provides an effective sales funnel and efficient sales process
Develop and implement marketing techniques that will drive new customers to the business
Train and guide staff to use the CRM system effectively
Provide detailed reports to the sales and marketing teams, using the CRM system's data
Monitor relationships with existing customers through CRM systems
Ensure the CRM system is kept up-to-date and relevant to its users
Assess the data quality within the CRM system and work on data cleansing when required
Monitor the effectiveness of CRM strategies and implement necessary changes
Job Type: Full-time
Pay: ?10,547.23 - ?35,238.97 per month
Benefits:
Provident Fund
Work Location: In person
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