to strengthen client relationships, ensure customer satisfaction, and drive business growth.
Key Responsibilities:
Build and maintain strong, long-term client relationships.
Serve as the primary point of contact for customer queries and support.
Understand client needs and provide tailored solutions.
Coordinate with internal teams to deliver seamless service.
Identify opportunities for upselling and cross-selling.
Track client feedback and prepare account performance reports.
Requirements:
Bachelor's degree in Business, Marketing, or related field.
Proven experience in customer relationship/account management.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and customer-first mindset.
Job Types: Full-time, Permanent
Pay: ₹400,000.00 - ₹600,000.00 per year
Benefits:
Health insurance
Provident Fund
Application Question(s):
Current CTC
Expected CTC
Work Location: In person
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