Job Description

Key Responsibilities:

Act as the main point of contact for customers. Handle customer queries, complaints, and feedback professionally. Develop and maintain strong client relationships to encourage repeat business. Coordinate with internal teams to ensure smooth service delivery. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell or cross-sell products/services.

Required Skills:

Excellent communication and interpersonal skills. Problem-solving abilities and customer-focused mindset. Organizational and time management skills. Proficiency in CRM software and Microsoft Office.

Qualifications:

Bachelor's degree in Business, Marketing, or a related field (preferred). Prior experience in customer service or client-facing roles is advantageous.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Health insurance Provident Fund
Language:

English (Required)
Work Location: In person