Job Description

Are you someone who naturally builds strong relationships and creates positive, welcoming environments? We're looking for a warm, proactive, and highly organised Customer Relationship Manager to be the heart of our studio's client experience.

In this role, you'll be the key link between our studio and our clients--ensuring every artist, guest, and collaborator feels valued and supported. From managing client interactions and inquiries to maintaining smooth internal coordination, you'll help build lasting relationships and ensure seamless studio operations.

Who Are We?

Speak Studios is a Meraki Films brand--proudly backed by a company celebrating 10 years in the industry. Focused on recording and mixing services, Speak Studios combines Meraki's decade-long expertise with a modern, creator-friendly environment. By uniting top-tier equipment, professional support, and an inviting atmosphere, we aim to help artists, musicians, and voice talents reach their full potential. If you're looking to join a driven, innovative team, Speak Studios is where passion meets opportunity.

What You'll Do:

o? ?Be the First Point of Connection: Welcome and engage with clients and visitors, creating a friendly and professional environment.

o? ?Client Coordination: Manage inquiries, appointment schedules, and studio bookings.

o? ?Relationship Building: Nurture long-term connections with artists, collaborators, and studio guests.

o? ?Information Management: Maintain accurate client records, contact details, and service histories.

o? ?Support Internal Teams: Assist with coordination between clients and departments to ensure smooth communication and execution.

o? ?Feedback & Improvement: Gather feedback and contribute to improving client experiences.

o? ?Maintain Studio Vibe: Ensure a calm, organized, and welcoming space that reflects the Speak Studios brand.

What We're Looking For:

o? ?Excellent Communication: Fluent in English and Hindi, with great verbal and written skills.

o? ?People-Centric Mindset: Empathetic, approachable, and a natural relationship builder.

o? ?Organised & Detail-Oriented: Able to manage multiple tasks, schedules, and follow-ups with ease.

o? ?Tech-Savvy: Comfortable using Microsoft Office, CRM tools, and digital communication platforms.

o? ?Team Player: Capable of working closely with both creative and operational teams.

o? ?Experience in client-facing or relationship management roles is a plus.

Why Join Us?

o? ?Be a key part of a growing creative community.

o? ?Work in a collaborative, expressive, and people-first environment.

o? ?Gain exposure to the media and entertainment industry.

o? ?Opportunities for growth, learning, and meaningful contribution.

Job Type: Full-time

Pay: ?15,000.00 - ?30,000.00 per month

Application Question(s):

Are you based in Mumbai? Are you okay with rare night shifts?
Work Location: In person