What you'll do:
??Welcome and onboard new clients with warmth and structure
??Keep track of every order - from sampling to dispatch
??Share proactive updates with clients
??Gather feedback, resolve complaint and build delight
??Follow up for payments and coordinate with accounts
??Maintain CRM data, reports and WhatsApp communications
??Help clients reorder by staying one step ahead
What we're looking for:
??2+ years in client servicing / CRM / inside sales
??Fluency in English, Hindi (Marathi is a plus)
??Proactive, warm, and very organized
??Strong Excel + WhatsApp follow-up habits
??Bonus if you have experience in B2B textiles fabrics
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Application Question(s):
Do you have excellent follow-up skills?
Education:
Secondary(10th Pass) (Preferred)
Location:
Mulund West, Mumbai, Maharashtra (Preferred)
Work Location: In person
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