Urgent Opening for the role of Customer Relationship Manager Female
About the Company:
Bharat Marble Company is a 50-year-old industry leader in tiles, marble, granite, quartz, sanitaryware, and wellness products. Trusted by over 50,000 happy clients and backed by more than 20,000 successful projects, we are known for our commitment to quality, innovation, and customer satisfaction.
www.bharatmarblecompany.com
Job Responsibility:
Maintain strong communication with customers before, during, and after purchase
Coordinate delivery schedules, order tracking, and product updates
Handle customer feedback, concerns, and after-sales queries professionally
Update and maintain customer data in the CRM system
Assist in preparing gate passes, billing follow-ups, and order entries
Ensure all client touchpoints are handled with care and punctuality
Report daily updates to management through our Flowchart Management System
Key Skills:
Excellent communication in Hindi, Bengali & English
Proficiency in Microsoft Office & flowchart-based task reporting systems
Graduate required
Should be soft-spoken.
Age group- 23 yrs to 32 yrs (mandatory)
Excellent interpersonal and communication skills (English/Hindi/Bengali).
Proficient in all Microsoft applications. Maintain a positive attitude.
Outstanding organizational and time management skills
Familiarity with office gadgets and applications (e.g. e-calendars and Flowchart)
Discretion and confidentiality
Ability to make independent decisions in high-pressure situations
Job Type:
Full-time
Salary:
? 15,000- ₹ 17,000 per month
Perks & Benefits:
PF ESI Leave Encashment .
Sim from company.
12 casual leave.
Location: Kolkata (Candidates from Kolkata or willing to relocate only)
Interested candidates kindly share cv at swarnali@bharatmarblecompany.com Or post your cv in WhatsApp @ 8100712975(No call)
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹17,000.00 per month
Work Location: In person
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