for customers regarding service requests, complaints, and follow-ups
Coordinate with
service technicians, service managers, and internal departments
for scheduling and execution of service calls
Prepare, share, and follow up on
service quotations
and approvals
Track service tickets, job completion status, and customer feedback
Maintain accurate
customer records, service logs, and documentation
Ensure timely communication with clients regarding service timelines, delays, and resolutions
Handle customer escalations professionally and ensure quick resolution
Support management with service reports, customer data, and performance tracking
Ensure adherence to company service standards and customer satisfaction benchmarks
Job Types: Full-time, Fresher
Pay: ?10,000.00 - ?25,000.00 per month
Benefits:
Health insurance
Work Location: In person
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