Job Description

Location:

Reem Convention Centre, Aluva - Perumbavoor KSRTC Road, Mudickal, Kerala - 683547

About the Company:

Reem Convention Centre

is one of the most preferred event venues in the Aluva-Perumbavoor region. We host a wide range of events such as weddings, receptions, conferences, and cultural programs. Our commitment to providing exceptional service and maintaining a professional environment has made us a trusted choice for our clients.

Position Details:

Job Title:

Customer Relationship Manager

Vacancy:

01

Job Type:

Full-time, On-site

Preferred Location:

Ernakulam

Salary:

?12,000 per month + Attractive Incentives

Experience:

0-2 years (Experience in Sales or Customer Relationship preferred)

Qualification:

Graduate

Languages Required:

Malayalam and English (proficiency in both is mandatory)

Key Responsibilities:

Attend to client inquiries through calls, messages, and in-person visits. Explain hall facilities, services, and packages to prospective clients. Handle booking schedules and maintain accurate records. Coordinate with event and operations teams for smooth client service. Ensure excellent customer experience from initial inquiry to event completion. Follow up with clients for payments, confirmations, and feedback. Manage administrative and communication tasks related to bookings.

Skills Required:

Excellent verbal and written communication skills. Good interpersonal and client-handling ability. Proficiency in computer operations (MS Office, Email, Scheduling Tools). Sales or hospitality experience preferred. Pleasant and confident personality with a customer-focused approach.

Benefits:

Fixed salary with monthly performance incentives. Opportunity to grow within the events and hospitality sector. Supportive and professional work environment.

Job Schedule:

Working Hours:

9:00 AM to 6:00 PM

Working Days:

6 days per week (Sunday off)

How to Apply:

Interested and eligible candidates can apply directly through Indeed

Job Types: Full-time, Permanent

Pay: ₹11,000.00 - ₹14,000.00 per month

Location:

Ernakulam, Kerala (Required)
Work Location: In person