Job Description

:

NP Green Private Limited, a growing company in the

Green Electric Vehicle sector

, is looking for a motivated and customer-focused

Customer Relationship Manager

to join our team in Gurugram. The ideal candidate will be responsible for handling customer interactions, managing relationships, and ensuring high levels of customer satisfaction.

Key Responsibilities:

Handle inbound and outbound customer calls professionally Build and maintain strong relationships with customers Address customer queries, concerns, and complaints effectively Provide accurate information about electric vehicle products and services Follow up with leads and existing customers Maintain customer records and update CRM systems Coordinate with sales and service teams for smooth operations Ensure high customer satisfaction and retention

Requirements & Skills:

Graduate or equivalent qualification Minimum 1 year of experience in customer handling / CRM / customer support (preferred) Excellent communication skills (Hindi & English) Good problem-solving and interpersonal skills Basic computer knowledge (MS Excel, CRM tools) Ability to work independently and as part of a team Freshers with strong communication skills may also apply

What We Offer:

Fixed monthly salary: ?18,000 - ?25,000 Growth opportunities in a fast-growing EV industry Supportive work environment On-the-job training Performance-based incentives
Job Type: Full-time

Pay: ?18,000.00 - ?25,000.00 per month

Work Location: In person