Customer Relationship Manager

Year    Gautam Budh Nagar, UP, IN, India

Job Description

Role & responsibilities :

1. Email should be triggered to the customer for every single update like Order confirmation (with approved drawing), the order is ready to dispatch, Payment/dues clearance, Transport confirmation, and Delivery confirmation.

2. All types of Data should be maintained in a good manner like customer details, Jobs in production, Jobs are ready, payment dues, etc.

3. Order Details should be updated on time through Google Form for every Job.

4. Order follow-up should be updated by the production team so that no delay could be faced at the time of dispatch.

5. Non-Standard Material (like GSC Glass etc) requirement must be confirmed by store department so that material can be arranged on time if not available.

6. Well-knowledged installers should be aligned on site for Installation.

7. If the customer encounters any kind of problem on-site, it should be resolved in a timely and correct manner.

8. If we provide any dispatch date to the customer, must be aware it should not be hampered by any reason, and the Job should be dispatched on time.

Excel knowledge & manual calculation knowledge is mandatory



Only male candidate

Address : Hikom International LLP,
Plot No.141, Udyog Kendra 1, Ecotech III, Khera Choganpur, Greater Noida-201318
HR Contact no.9773903389

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

Leave encashment Provident Fund
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD4392186
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gautam Budh Nagar, UP, IN, India
  • Education
    Not mentioned
  • Experience
    Year