Job Description

Roles & Responsibilties (Preferred Female)

Handle customer queries and provide prompt resolution with a professional approach. Manage pre-sales and post-sales customer interactions. Maintain regular communication with clients regarding project updates, payments, documentation, and handovers. Build and maintain strong client relationships to ensure customer satisfaction and loyalty. Coordinate with sales, accounts, and site teams for smooth execution of customer requirements. Ensure timely collection of payments as per schedule and send reminders when required. Manage customer database, track interactions, and update records in CRM software. Address grievances and escalate issues to management when needed. Assist in organizing site visits, client meetings, and property handovers. Support in drafting and sending official communications such as demand letters, allotment letters, and possession intimation. Collect customer feedback and provide insights for improving service quality. Represent the company with professionalism, empathy, and customer-centric behavior.

Note: Candidates who have experience in real estate and are interested in walk-in interviews at the given address should only apply.

For in-person interview:

Time: 11:00 AM - 1:00 PM

Location: Foam house near ITI college Saharanpur road Niranjanpur Majra Dehradun

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person