Handle customer queries and provide prompt resolution with a professional approach.
Manage pre-sales and post-sales customer interactions.
Maintain regular communication with clients regarding project updates, payments, documentation, and handovers.
Build and maintain strong client relationships to ensure customer satisfaction and loyalty.
Coordinate with sales, accounts, and site teams for smooth execution of customer requirements.
Ensure timely collection of payments as per schedule and send reminders when required.
Manage customer database, track interactions, and update records in CRM software.
Address grievances and escalate issues to management when needed.
Assist in organizing site visits, client meetings, and property handovers.
Support in drafting and sending official communications such as demand letters, allotment letters, and possession intimation.
Collect customer feedback and provide insights for improving service quality.
Represent the company with professionalism, empathy, and customer-centric behavior.
Job Type: Full-time
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
Speak with the employer
+91 7900828828
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.