? Making sure all the leads of the clients after placing orders are met.
? Ensuring your existing clients are satisfied through after-sales service.
? Always ask them for true feedback.
? Servicing the client after receiving the order till the time of collection
of payment.
? Resolve the queries and questions of all the clients.
? Give or support the participants/clients about company products or
services.
? Acting as a point of contact for complaints and escalating issues to
the concern.
? Understand client queries and solve them in any manner.
Key skills for Client Relationship Management :
? Polite disposition.
? Ability of rigorous followup.
? The ability to communicate confidently - both through speaking and writing - with colleagues and clients.
? Ability to understand the circumstances and act accordingly.
? Proactive.
? Thorough knowledge of products/services.
? Always available on calls.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Education:
Higher Secondary(12th Pass) (Required)
Language:
English (Required)
Work Location: In person
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