Job Description

Job Title: Customer Relationship Manager
Location: Preferred On-site: T. Nagar, Chennai
Job Type: Full-Time

Number of Openings: 5
Experience Required: 2 to 3 years

Salary: ₹1,80,000 - ?3,00,000 Per Annum

Note: The salary is open to negotiation depending on skills and expertise.

PLEASE CHECK THE LINK BELOW TO APPLY

Apply here:

https://forms.gle/1M99mvhYSpKB5nNv7

Job Summary

We are seeking a dynamic and client-focused Customer Relationship Manager to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with proven experience in managing client relationships and ensuring timely post-production deliverables. The role involves close coordination with clients and internal teams to maintain smooth operations, meet deadlines, and deliver high-quality results.

Key Responsibilities

Manage client relationships and ensure all post-production deliverables are processed and delivered on schedule. Conduct regular calls with clients to understand their requirements and coordinate with the post-production team accordingly. Follow up with clients for preferences and selections (e.g., photos for albums). Keep clients informed on progress and updates through dedicated WhatsApp groups. Maintain and update the internal tracker daily to ensure transparency and accountability across teams.
Required Skills and Qualifications

2-3 years of proven experience in client servicing, customer relations, or account management. Excellent verbal and written communication skills in English and Tamil; knowledge of additional regional languages is a plus. Strong client-handling and coordination skills. Proficiency in Microsoft Excel and Google Sheets preferred. Previous experience in managing creative or post-production deliverables will be an added advantage.
Compensation and Benefits

Competitive salary package commensurate with experience. Opportunities for growth and skill enhancement within the organization.
To apply, please copy-paste the link below in your browser, complete the Google Form, and upload your updated CV. (Kindly refrain from sending emails with attachments and CVs, as we have provided a dedicated form for CV submissions. Our HR portal is exclusively for addressing queries only.)

Apply here:

https://forms.gle/1M99mvhYSpKB5nNv7

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person