Customer Relationship Manager (crm)

Year    TN, IN, India

Job Description

Female candidates are preferred



Student & Parent Engagement:



Serve as the primary point of contact for

students and parents, ensuring they feel supported throughout the academic journey

. Provide timely updates on student progress, including performance reports, attendance tracking, and areas for improvement. Motivate students and provide academic guidance to help them overcome learning challenges.

Class & Schedule Management:



Coordinate and schedule classes using

Microsoft Office (Word, Excel, PowerPoint)

,

Google Sheets, and Google Forms.

Manage online sessions via

Zoom

and other video conferencing platforms. Ensure

smooth access to learning materials, assignments, and assessments for students.


Performance Tracking & Reporting:



Monitor and document student progress through assignments, test results, and engagement metrics. Generate detailed performance reports and discuss improvement strategies with parents and faculty.

Communication & Relationship

Management Maintain constant communication with parents through

phone calls, WhatsApp, SMS, email, and web notifications.

Mediate between parents, students, and teachers to ensure smooth academic coordination. Foster a supportive and encouraging relationship between students and the institution.

Who Can Apply?



Only female candidates who have a strong passion for education and student engagement. Bachelor's degree (mandatory). Strong communication skills (written & verbal) to interact effectively with parents and students. Proficiency in

Google Suite, Microsoft Office, and online class management tools

. Empathetic, patient, and problem-solving mindset to handle student and parent concerns professionally.

Selection Process:



1. Technical Round

2. HR Discussion

Work Schedule & Compensation



Shift Timings:

9:30 AM - 6:30 PM

Weekly Off: 1 day (Sunday will be working)

Salary: ?1.8 LPA - ?2.5 LPA



Perks & Benefits



Health insurance Soft skills training & career growth opportunities Monthly team outings for a positive work environment
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?23,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift
Experience:

Customer relationship management: 2 years (Required)
Location:

Goldwins, Coimbatore, Tamil Nadu (Required)
Willingness to travel:

100% (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3714087
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year