Managing and optimizing CRM platforms
Developing customer journey maps
Monitoring key performance indicators (KPIs), such as customer engagement rate and retention rate
Implementing or updating CRM systems
Training employees to use CRM systems effectively
Collaborating with sales and marketing professionals to attract and retain new customers
Overseeing privacy compliance within a company's CRM system, including the General Data Protection Regulation (GDPR)
Job Types: Full-time, Permanent
Pay: ?18,000.00 - ?25,000.00 per month
Work Location: In person
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