Administer and maintain the CRM platform (data integrity, workflows, integrations)
Segment customer data and build targeted campaigns (email, notifications, SMS etc.)
Track & analyze key metrics (customer engagement, retention, conversion, etc.)
Collaborate with sales, marketing, product teams to align CRM strategy with business goals
Train staff/users on the CRM system and help with adoption
Ensure compliance with data protection/privacy policies
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,937.92 per month
Benefits:
Paid sick time
Paid time off
Work Location: In person
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