Customer Relationship Manager (crm)

Year    RJ, IN, India

Job Description

We are seeking a motivated and results-driven CRM to join our team. You will be responsible for making outbound calls to potential and existing customers to generate leads, promote our products/services, and meet sales targets. The ideal candidate will be an excellent communicator with a persuasive, energetic, and resilient nature.

Key Responsibilities



Outbound Calling:

Proactively call potential customers from provided lists or leads.

Lead Generation:

Identify and qualify new sales opportunities by understanding customer needs.

Product Pitching:

Clearly and persuasively explain our products/services, their features, and their benefits.

Customer Follow-up:

Follow up on previous customer interactions and build a sales pipeline.

Objection Handling:

Address customer questions and concerns effectively, overcoming objections to close sales.

Database Management:

Accurately record all call details, customer information, and call outcomes in the CRM (Customer Relationship Management) system.

Script Adherence:

Follow communication scripts and guidelines while also adapting your pitch to the customer's responses.

Qualifications & Skills



Experience:

Proven experience as a Telecaller, Telesales Representative, or in a similar sales/customer service role.

Communication:

Excellent verbal communication and interpersonal skills. Must be fluent in

English and Hindi

.

Persuasion:

Strong persuasion and negotiation skills.

Resilience:

The ability to handle rejection and remain positive and professional.

Tech-Savvy:

Proficient in using computers and familiar with CRM software and telephone systems.

Goal-Oriented:

Self-motivated with a strong desire to meet and exceed targets.

Education:

High school diploma required; a Bachelor's degree is a plus.
Language:

English (Required) Hindi
Job Type: Full-time

Pay: ?15,000.00 - ?30,000.00 per month

Work Location: In person

Job Type: Full-time

Pay: ?15,000.00 - ?35,000.00 per month

Benefits:

Paid sick time
Work Location: In person

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Job Detail

  • Job Id
    JD4633759
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    RJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year