Customer Relationship Manager (crm)

Year    Panchkula, HR, IN, India

Job Description

Job Title: CRM Executive / Customer Relationship Manager

About Us

Upcountry Decor Pvt Ltd is a growing Turnkey Construction & Project Management Consultancy company, delivering end-to-end solutions in construction, interiors, and project execution. We work with reputed architects, corporates, and clients across sectors, ensuring quality, transparency, and timely delivery.

We are looking for a CRM Executive to join our team and play a key role in managing client relationships, coordinating projects, and ensuring smooth communication between clients and internal teams.

Key Responsibilities

Act as the primary point of contact for clients, ensuring timely updates and addressing queries. Maintain and update client database & records. Coordinate between clients, site teams, and management for seamless project execution. Track client requirements, follow up on project progress, and ensure timely closures. Assist in business development activities like client follow-ups, lead nurturing, and feedback collection. Prepare and share reports, presentations, and project updates with management.

Requirements

Bachelor's degree (Any relevant field). 1-2 years of experience in CRM / Client Servicing / Coordination role. (Freshers with strong communication skills may also apply). Strong communication and interpersonal skills - written & verbal. Good knowledge of MS Office (Excel, Word, PowerPoint). Ability to multitask, prioritize, and manage time effectively. Proactive, well-organized, and detail-oriented.

Desired Skills



Professional communication & client handling ability. Good coordination skills between internal & external stakeholders. Problem-solving attitude and ability to handle pressure. Basic understanding of construction/interior/PMC industry will be a plus.

What We Offer

A professional work environment with exposure to high-value projects. Opportunity to grow with the company in a fast-paced industry. Hands-on experience in both client servicing and project management. Competitive salary with performance-based growth opportunities.
If you are passionate about building strong client relationships and want to be part of a growing construction & PMC company, we would love to connect with you!

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

Benefits:

Cell phone reimbursement
Language:

English (Required)
Location:

Panchkula, Haryana (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD4233359
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Panchkula, HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year