Job Description

About the Role

We are seeking a qualified and result-oriented

CRM Manager

with 5+ years of experience in

real estate customer relationship management

. The ideal candidate will manage

post-sales operations, documentation, collections, and handovers

, ensuring a seamless and professional customer experience.

Key Responsibilities

Manage

new bookings, documentation, and CRM systems

. Generate

demand letters, receipts, ledgers, and MIS reports

. Coordinate with

Legal, Accounts, and Site teams

for agreement registrations, reconciliations, and NOCs. Handle

customer queries and support

during agreement execution and handover stages. Manage

payment collections, defaults, and recovery processes

. Oversee

flat/shop handovers

with quality checks and compliance. Ensure

post-sales support

and complete documentation till possession.

Requirements

Minimum

5+ years of experience

in CRM (Real Estate industry preferred). Strong knowledge of

post-sales documentation, agreements, collections, and compliance

. Excellent

customer handling, coordination, and communication skills

. Proficiency in

CRM software / ERP (SAP/Farvision preferred)

. Ability to handle multiple projects and stakeholders effectively.

What We Offer

Competitive salary package Professional growth in a reputed real estate firm Dynamic and collaborative work culture
Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Language:

English (Preferred)
Work Location: In person

Speak with the employer

+91 9152061659