Key Responsibilities:
Customer Relationship Management:
Develop and maintain strong relationships with existing and potential clients to foster brand loyalty.
Communicate with clients regularly to understand their needs, preferences, and project requirements.
Ensure a seamless and personalized experience for clients from initial consultation to project completion.
Client Communication and Support:
Act as the point of contact for all client inquiries, feedback, and concerns.
Coordinate with design teams, suppliers, and contractors to ensure client requirements are met.
Address any issues or challenges faced by clients promptly and professionally.
Data Management & CRM Software Utilization:
Maintain accurate and up-to-date client information
track client interactions, preferences, and history, ensuring all data is properly recorded.
Generate reports on customer behavior, satisfaction, and trends to help inform future business strategies.
Job Type: Full-time
Pay: ?20,000.00 - ?40,000.00 per month
Schedule:
Day shift
Language:
English (Preferred)
Work Location: In person
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