Customer Relationship Manager (CRM) Job in KUN CAPITAL AUTOMOTIVE PVT LTD

Customer Relationship Manager (crm)

Year KL, IN, India

KUN CAPITAL AUTOMOTIVE PVT LTD

28 Current Jobs Openings

Apply Now

Job Description

Key Responsibilities

Customer Lifecycle Management:

Manage leads, sales, service, and support, ensuring a seamless journey.

Sales Support:

Track sales pipeline, manage appointments, and support sales team with customer data.

Service Coordination:

Schedule service, coordinate with technicians/parts, track vehicle movement, and follow up post-repair.

Customer Communication:

Handle inquiries via phone, email, social media; send automated alerts (service, maintenance).

Issue Resolution:

Professionally manage complaints, escalate when needed, and work for timely solutions.

Data & Reporting:

Use CRM data for analysis, generate satisfaction reports, and provide insights.

Team Training:

Educate staff on customer-centric practices and CRM utilization.
Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.

Job Detail

Job Id

JD5112661
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

KL, IN, India
Education

Not mentioned
Experience

Year

MNC Jobs India

Jobs by Function

Popular Job Skills

Popular Industries

Popular Cities

Jobseekers

Employers