Job Description

:

Provide answers to visitors' inquiries about the company, its products or services Coordinate activities around the front desk/reception premise Direct visitors and clients/customers to their desired destinations in the premise Sort and handle out mail messages whether incoming or outgoing Answer incoming calls on multi-line telephones File and keep record of activities in the office for easy retrieval and review when due, and sending to the relevant department personnel Perform keyboarding/data entry functions Schedule and confirm appointments Maintain company's event calendars. He or she keeps in records all events to hold in the organization and notifies respective department when due Copy, file, and maintain paper or records and electronic documents of visitors Where necessary, inform relevant staff of visitors' arrivals and/or cancellations of appointments Perform varieties of other administration tasks as directed by manager; this could include faxing, emailing or even assisting other departments that need help Responsible for maintaining clean and safe reception area; keep it tidy at all times May also perform bookkeeping or cashiering and other similar duties May also assume some security guard access control functions. This involves verifying employee identification, issuing visitor pass, and observing and reporting unusual or suspicious persons or activities.
Skills Required:

the following skills and qualities from applicants:

Possession of effective verbal communication skills is a very important prerequisite Microsoft Office Skills: A fair knowledge of the computer and how to use Microsoft Office package is required from receptionists Ability to listen; paying attention to details and following instructions Customer focus: Receptionists must have the ability to understand the needs of a client/visitor Loyalty and trustworthiness: Receptionists must be loyal to their organizations and trustworthy Organizational skills: He/she should be able to arrange his/her work schedule and his/her work environment to ensure efficiency He/she must be able to put up a smiling face always when dealing with clients/visitors He/she must be motivated and enthusiastic at all times Be a team player: Receptionists must be able to work with existing staff for the growth of their organizations Management skills: He/she must have the ability to manage the reception area and maintain order Handle Pressure: He/she must be able to keep up with difficult and insulting visitors Peoples skills: Ability to handle clients and visitors no matter how difficult they seem to be is an important quality a receptionist should have A well-groomed appearance: The receptionist should look good and presentable at all times. Your looks goes a long way in enhancing the image of your organization He/she should display maturity and respect for confidentiality and discretion Possession of phone answering skills Ability to be flexible and multi-tasking - doing several things all at the same time if needed Ability to be calm, courteous, and professional regardless of customers behavior.
Job Type: Full-time

Pay: ₹9,000.00 - ₹14,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus
Language:

English (Preferred)
Work Location: In person

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