Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
Knowing your competition and strategizing accordingly.
Requirements:
Female candidate with a Graduate/MBA degree.
Good communication skill and presentable look.
2 to 4 years of customer Support and relationship roles.
Should develop and nurture lasting relationships with customers.
Should create sales strategies to generate new revenue.
Act as a primary point of contact for customer concerns.
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Work Location: In person
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