Handle incoming and outgoing calls from customers.
Ensure good conversion of leads generated from various marketing activities.
Assist customers with requests for information, complaints and resolving issues.
Maintain and update customer and referral information
Take ownership of customer's issues and follow problems through to resolution
Keep accurate records and document customer service actions and discussions
Prepare sales reports as per the prescribed format.
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹18,000.00 per month
Application Question(s):
What is your salary expectation?
Education:
Diploma (Preferred)
Experience:
total work: 1 year (Preferred)
Language:
English (Preferred)
Work Location: In person
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