Collecting and analyzing customer data
Developing new ways to meet customers' needs
Resolving customer complaints quickly and efficiently.
Overseeing the interactions between customers and key team members, such as Customer Service Representatives
Motivate and train the CRE executives for maximum productivity.
Creating and executing retention campaigns
Developing marketing campaigns to attract new customers
Collaborating with sales, marketing, customer service and operations teams to improve the customer experience
Job Type: Full-time
Pay: Up to ₹40,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Leave encashment
Paid time off
Work Location: In person
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