Urgently We are Looking for CRM
Designation :- Customer Relationship Manager
Location :- Vashi (Navi Mumbai)
Timing / Working Day :(Rotational Week off) 5 Day Working
Salary
Fresher - 14.5 k in hand
Experience - 6 month to 3 plus experience - 25 k
8.00am to 8.00pm (Any 9 Hours for the Female )
8.00am to 12.00am (Any 9 Hours for the Male )
Age - 20 to 32
Responsibility :-
1. Identifying, Handling and resolving customer queries received ovr incoming calls assigned to him/her through dialer
2. Documenting / Recording transactions and the necessary follow-up requests of the customer in system
3. Provide relevant information to customer to close the call with high customer satisfaction and update the system accordingly
4. Provide external customer, quality & mid leadership team with clear explanation of the action taken
5. Manage all performance parameters
If you are Interested Share me Your Updated Resume
HR Neetu
8976790946
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