We are looking for proactive, customer-oriented professionals to join our branch banking team as
Customer Relationship Executives/Managers
. This role is ideal for
fresh graduates
or candidates with
up to 2 years of experience in sales roles within banks or NBFCs
. The incumbent will be responsible for promoting retail liability products and third-party financial offerings while delivering high-quality customer service.
Key Responsibilities:
Acquire new customers for Non. Convertiable Debenture
(NCDs)
,
(CCD)
, and other liability products through field visits, referrals, and branch walk-ins.
Assist in promoting and selling
third-party financial products
, including life/general
insurance
and
digital banking services
.
Perform in-depth customer profiling to identify cross-selling opportunities and offer suitable financial solutions.
Ensure proper customer on boarding, documentation, and adherence to
KYC/AML guidelines
as per regulatory and company standards.
Build and maintain long-term relationships with customers by providing personalized service and proactive follow-ups.
Maintain daily logs of customer interactions, leads, conversions, and service requests in internal CRM systems.
Collaborate with internal teams (operations, credit, and compliance) to resolve queries and ensure seamless customer service.
Participate in
local marketing campaigns
, customer outreach programs, and financial awareness drives organized by the branch.
Attend regular product and sales training sessions to stay updated on offerings and regulatory requirements.
Achieve individual sales and service targets as defined by the branch/business head.
Candidate Profile:
Graduate in any stream (Commerce, Finance, or Business preferred).
Fresher's may apply
; candidates with
up to 2 years of sales or customer relationship experience
in a
Bank or NBFC
will be given preference.
Basic knowledge of financial products such as NCDs, insurance, or digital banking is a plus.
Strong interpersonal and communication skills.
Energetic, self-motivated, and target-oriented.
Willing to travel locally for client meetings and field sourcing.
What We Offer:
Competitive salary with performance-linked incentives
Extensive product and soft skills training
Growth opportunities within branch and regional banking roles
Dynamic work culture with a focus on learning and development
Job Type: Full-time
Pay: ₹217,977.67 - ₹410,364.14 per year
Benefits:
Health insurance
Provident Fund
Work Location: In person
Speak with the employer
+91 9072571392
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