Job Description

Job Title: Customer Relationship Executive - Dealer Development (CRE - DD)

Department: Dealer Development / Network Expansion

Location: Avadi, Chennai

Company: VOC Automotive Pvt Ltd

Experience Required: 1-3 years in dealer management or automotive sales support

Job Summary:

We are seeking a proactive and detail-oriented Customer Relationship Executive - Dealer Development (CRE - DD) to support and coordinate dealer onboarding, relationship management, and performance monitoring. The candidate will assist the Dealer Development Manager in ensuring a strong and efficient dealer network aligned with VOC Automotive standards.

Key Responsibilities:

Assist in onboarding new dealers - documentation, approvals, and initial training coordination

Maintain regular communication with dealers to ensure satisfaction and address operational issues

Support dealer performance monitoring by collecting, compiling, and reporting data (sales, service, compliance)

Help implement company policies, sales processes, and customer service guidelines at dealer points

Coordinate with internal teams for marketing materials, product updates, and dealer support

Organize and support dealer review meetings and audits

Maintain and update dealer records and reporting dashboards

Skills Required:

Strong verbal and written communication skills

Relationship-building and coordination skills

Basic knowledge of dealer operations and automotive industry practices

Proficiency in MS Office (Excel, PowerPoint, Word)

Ability to handle field visits and dealer interactions

Detail-oriented with good organizational skills

Qualifications:

Bachelor's Degree (Preferred: BBA, B.Com, or equivalent)

1-3 years of experience in dealer development, sales coordination, or customer relationship roles (preferably in the automotive industry)

Job Type: Full-time

Pay: ₹15,000.00 - ₹19,000.00 per month

Language:

TAMIL (Required)
Work Location: In person