Job Description

Job Title:

Customer Relationship Executive

Qualification:

Graduate

Experience:

3-5 years of relevant experience in real estate

Gender:

Male/ Female

Key Responsibilities:

+ Handle inbound and outbound calls related to project inquiries and bookings + Maintain and update customer data in CRM systems + Coordinate site visits and follow up with prospective customers + Act as a single point of contact between customers, sales, legal, and accounts teams + Assist customers with documentation, booking formalities, and payment follow-ups + Address customer queries, complaints, and service requests professionally + Support post-sales activities including agreement execution, possession, and handover + Prepare MIS reports related to leads, bookings, and customer status * + Ensure compliance with company policies and RERA guidelines