Job Description

We are looking for a

CRM Executive - Accounts

to handle customer follow-ups and outstanding balance coordination with banks. The role requires strong communication skills, basic accounting knowledge, and experience in customer relationship management.

Key Responsibilities

Regular follow-ups with customers regarding

outstanding balances

Coordinating with

banks

to raise and resolve balance-related queries Maintaining accurate records of customer accounts and payment status Handling customer queries related to invoices, payments, and settlements Ensuring timely closure of pending dues Updating CRM systems with follow-up details and resolutions Working closely with internal accounts and finance teams

Requirements

Experience in

CRM / Accounts / Customer Follow-up

roles Basic knowledge of

accounts, billing, and outstanding management

Good communication and negotiation skills Ability to coordinate with banks and financial institutions Proficiency in MS Excel and CRM software Attention to detail and strong follow-up skills

Preferred Candidate

Female candidates preferred Prior experience in accounts follow-ups or banking coordination is an advantage
Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹23,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person