We are looking for a dynamic and customer-oriented
Customer Relationship Executive
to join our team at The Fern Residency, Rajarhat, Kolkata.
Salary Range:
?15,000 - ?18,000 per month
Responsibilities:
Handle guest interactions with professionalism and warmth
Conduct
telecalling
for guest follow-ups and feedback
Address guest queries, feedback, and complaints promptly
Maintain strong guest relationships to ensure repeat business
Coordinate with internal departments to enhance guest experience
Requirements:
Graduate in any discipline (Hotel Management preferred)
Excellent communication and interpersonal skills
Prior experience in hospitality/customer service/telecalling will be an added advantage
Positive attitude and guest-centric approach