JOB DESCRIPTION OF CUSTOMER RELATIONS
1. Dealing with customer complaints and feedbacks
2. Upselling or cross selling- informing clients of new and existing company products/ services that the customer may benefit from.
3. Referrals and recommendations- they must also source new clientele and identify new business opportunities. This includes acquiring new customers.
4. Sending personalized communications.
5. Detailing of the products
6. Making the customer know about our available products/services when customer are at the showroom. An introduction to the product and services.
7. Giving awareness to offers and discounts
8. Escorting the guest in the entire showroom.
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