KATHA RAMA FILMS .
About Us
Katha Rama Films is a creative production house specializing in films, commercials, music videos,
corporate videos, short-form content, and digital campaigns. We are looking for a talented and passionate
As a Customer Relationship Executive, you will be responsible for maintaining long-term client relationships, handling customer queries, and ensuring high levels of satisfaction.
Key Responsibilities'
1. Communicate with customers via phone, email, and chat in a professional and timely manner.
2. Provide accurate and knowledgeable answers regarding products, pricing, and availability.
3. Maintain and update customer database/records in the CRM system.
4. Build and maintain strong client relationships to ensure customer satisfaction and retention.
5. Handle and resolve customer complaints/queries related to brand, e-commerce, or shoots effectively.
Qualifications & Experience
Education: Graduate in any discipline.
Experience: 0 - 6 Month in customer service / client servicing / sales support.
Strong communication skills (English & Hindi).
Excellent problem-solving ability and customer-centric mindset.
Proficiency in MS Office, CRM tools is an added advantage.
Job Details
Training - 3 days (Paid)
Working Days: Tuesday - Sunday (Monday Off)
Shift: Day Shift
Timings: 10:00 AM - 7:00 PM
Salary: ₹12,000 - ?17,000/month + Incentives (?1,000 - ?5,000 based on performance)
Perks & Benefits
Attractive incentive structure based on performance.
Opportunity to work with a creative and growing media company
Location - C-244, Basement 1, Sector 63, Noida
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