Job Description

Job Title: Customer Relationship Executive (CRE)

Location: City:- Siddharth Vihar Yojna, Ghaziabad, State:- Uttar Pradesh

Department: Sales & Customer Relations

Experience: 1-4 years (for Mid-Level)

Employment Type: Full-Time

Company Profile:

M/s Envyrons Infrastructure Pvt. Ltd.

is a leading real estate development company committed to building high-quality residential and commercial spaces that blend modern design with Vaastu-compliant principles. With a strong reputation for trust, innovation, and timely delivery, our mission is to create meaningful lifestyle experiences for our customers. Our flagship project,

Vaastu Homes, Situated at Plot No. 04/bs-02/02, Siddharth Vihar Yojna, Ghaziabad, Uttar Pradesh reflects our dedication to building harmonious living spaces rooted in tradition yet designed for contemporary living.

We pride ourselves on a customer-centric approach and believe that lasting relationships are the foundation of a successful real estate business.

Job Profile - Customer Relationship Executive

Key Responsibilities:

Act as a bridge between customers and the company from pre-sale to post-possession. Manage inbound inquiries, follow up on leads, and convert them into site visits. Guide clients through the sales process including documentation, payment schedule, and legal formalities. Regularly update clients on project status, possession timelines, and post-sale services. Maintain accurate client records in the CRM system. Address customer concerns promptly and ensure a high satisfaction rate. Coordinate with internal departments to fulfill customer requirements.

Desired Candidate Profile:

Bachelor's degree in Business, Marketing, or related field. 1-4 years of experience in customer service or relationship management (preferably in real estate). Excellent verbal and written communication skills. Strong interpersonal and conflict-resolution abilities. Familiarity with CRM tools and Microsoft Office Suite. Ability to work in a fast-paced, target-driven environment.

What We Offer:

Competitive salary and performance. Training and career development opportunities. A collaborative and professional work culture. Exposure to high-value real estate projects and client networks.
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Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Language:

English (Preferred)
Work Location: In person