Job responsibilities:-
? Build and maintain strong client relationships. ? Communicate regularly with clients to understand their needs.
? Address client inquiries and concerns promptly and professionally.
? Resolve client complaints to ensure satisfaction and retention.
? Respond to client queries via phone or email.
? Coordinate with internal teams for timely client responses.
? Maintain detailed records of client interactions and transactions.
? Prepare client satisfaction and issue resolution reports.
? Collaborate with sales and marketing to enhance client experience.
? Identify process improvement opportunities and propose solutions.
Perks & Benefits:- ? Open Work environment ? Supportive superiors ? Earn huge incentive ? Career development and opportunities ? Weekly contests. ? Monthly contests.
Employment Type - Full time Package - Upto 2.5LPA +1.56LPA variable Industry - Education Management
Job Type: Full-time
Pay: ?20,000.00 per month
Benefits:
Internet reimbursement
Leave encashment
Schedule:
Day shift
Work Location: In person
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