Job Description

Customer Relationship Executive

Job Location:

Sriperumbudur

Industry:

Automotive

Experience:

1 to 2 Years

Languages Required:

Tamil, English,

Hindi (MANDATORY)

Role Summary

We are looking for a Customer Relationship Executive with strong communication skills to handle customer interactions, support client relationships, and ensure high levels of customer satisfaction in the automotive industry.

Key Responsibilities

Handle customer inquiries, service requests, and complaints professionally. Maintain regular communication with customers and update them on service status. Coordinate with internal teams to resolve customer issues on time. Build and maintain strong relationships with clients. Collect customer feedback and report service improvements to management. Maintain customer records and prepare basic reports.
Required Skills

Good communication and interpersonal skills. Fluency in

Tamil, English, and Hindi

(spoken). Customer-handling and problem-solving ability. Basic computer skills (MS Excel, Email, CRM). Ability to work independently and in a team.
Preferred Candidate Profile

1 to 2 years of experience

in customer service or relationship management, preferably in the automotive industry. Friendly attitude with a customer-focused approach. Willingness to work from

Sriperumbudur location

.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

Cell phone reimbursement Food provided Health insurance Provident Fund
Work Location: In person