Job Description

Job Summary:

Thirumala Roofings and Structurals is hiring a

Customer Relationship Executive

to manage and enhance client relationships. We are specifically looking for candidates

based in Chennai

with at least

1 year of relevant experience

, preferably in the

PEB (Pre-Engineered Building)

or

structural steel industry

. The role involves direct client interaction, coordination with internal departments, and ensuring customer satisfaction throughout project execution.

Key Responsibilities:

Build and maintain strong relationships with existing and new clients Handle customer inquiries, feedback, and complaints in a timely and professional manner Coordinate between clients and internal departments (sales, production, design, and site teams) Schedule regular follow-ups and meetings to keep clients informed about project progress Maintain detailed and organized client records, emails, and reports Support the sales team in pre- and post-sales client communication Ensure customer satisfaction and contribute to client retention

Required Skills and Qualifications:

Bachelor's degree (Engineering or Business preferred) Minimum 1 year of experience in Customer Relationship Management Experience in

PEB / Structural Steel industry

is a strong advantage Excellent communication and interpersonal skills Familiarity with CRM software is a plus

Must be currently residing in Chennai

How to Apply:

Interested candidates who meet the above criteria are requested to share their updated resume at:

hrrecruitertrs@gmail.com or share your resume to: 8925827724

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement
Location:

Chennai, Tamil Nadu (Required)
Work Location: In person