We are looking for CRE with 1.5 years of experience in sales Might worked under target and sales.
Manage incoming calls from Clients and Carers ensuring service is delivered within the required timeframes
And to SHC standards of customer serviceEnsure that a full understanding of the client's needs are obtained and used as a key driver to the matching of carers
Ensure matching of carers to clients to match the needs of the client and arrangement of introductionsUnderstand and deliver your KPI's and SLA's specifics
Ensure that there is accurate handover to your CRE colleagues as required, maintaining a seamless transition so service delivery remains efficient and streamlinedMaximise on every opportunity ensuring the client/career receives outstanding service
Ensure all system records are up to date and accuratePartner with the Worldwide Customer Experience leadership team to set the Executive and Customer Relations strategy
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Health insurance
Internet reimbursement
Paid sick time
Paid time off
Language:
English (Preferred)
Work Location: In person
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