Job Description

Job Title: Customer Relationship Executive

Company: Sivasaravana Chit Funds

Location: Coimbatore (Field & Office Work)

Employment Type: Full-time

Experience: 2+ years in customer service, financial services, or sales preferred

Language: Fluent Tamil and basic English

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Job Summary

We are looking for a dynamic and customer-oriented Customer Relationship Executive to act as a bridge between our customers and the company. The ideal candidate will ensure customer satisfaction, explain our chit fund products clearly, address concerns professionally, and use their relationship skills to attract referrals and new business.

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Key Responsibilities

Handle customer queries with patience and clarity
Explain chit fund terms, company policies, and documentation requirements
Guide customers during joining, auction, and settlement processes
Provide updates on collections, due dates, and benefits
Proactively build rapport to convert leads into business
Use service excellence to gain referrals and additional enrolments
Provide customer feedback to improve services
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Key Requirements

Strong communication and interpersonal skills
Pleasant, polite, and customer-first approach
Ability to understand both company policies and customer expectations
Prior experience in customer service or chit fund/banking/insurance industry is a plus
Willingness to travel locally if needed
Trustworthy and good with documentation
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What We Offer

Competitive salary with performance-based incentives
Training and support from a tech-driven chit fund company
Opportunity to grow into leadership or sales manager roles
Friendly and professional work environment
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To Apply

Email your resume to: [md@sivasaravanachits.com](mailto:md@sivasaravanachits.com)

Call: 9976555770

Walk-in between 10 AM to 1 PM at:

Sivasaravana Chit Funds

16, Chennimalai Nagar, Gandhipudur, Coimbatore - 641015

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?29,974.68 per month

Benefits:

Cell phone reimbursement Health insurance
Language:

English (Preferred)
Work Location: In person