Job Description

Job Overview:

Responsible for overseeing all the interactions happening between a company and its customers. These employees manage and develop strategies for building relationships and aim to provide a consistent, positive experience to every customer. Customer relations also extend to marketing and sales teams as well, since these departments have a significant influence over the company's interactions with the customer.

:

Collection & Maintenance of Client Database.

Mail & WhatsApp Campaign Management.

Manage The Lead Process Lifecycle.

Communication With New and Old Clients.

Presentation & Training to Client on Application.

Forward Client Requirement and Issues to Concern Departments.

Communication With Client for Generation of a Good Relationship.

Lead Conversion, License Renewal & AMC.

Mailing Of Offer, Proposal, PPT, Brochures to Clients.

Dealing With B2B Business Leads & Partners.

Maintenance Of Internal CRM.

Key Skills:

Master's/Bachelor's Degree in Administration or A Related Field

Excellent Interpersonal and Communication Skills

Communicational Proficiency in English & Hindi

Proficient in All Microsoft Applications

Team Player with Leadership Skills

Superior Product Knowledge Adaptability

Adaptability to New Changes & Technology

Industry

: IT-Software / Software Services / IT-Related Products

Functional Area:

Query / Client Handling & Relationship Management

Work Experience:

0-3 Years in Marketing / Relationship Management

Experience Type:

Public Relationship Handling

Work Experience :

0-2

Minimum Qualification:

B.B.A / B.COM / M.B.A / B.TECH

Salary Range:

1.8 LPA to 2.4 LPA

Age Restriction

: 21Yrs to 35rs

Reporting Authority / Level:

Sales Director

Gender Preference:

Any

Job Location:

Bhubaneswar, Odisha

Job Types: Full-time, Permanent, Fresher

Pay: ?150,000.00 - ?240,000.00 per year

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Fixed shift
Supplemental Pay:

Performance bonus
Education:

Bachelor's (Preferred)
Language:

Hindi (Required) English (Required)
Work Location: In person