We are looking for a Customer Relationship Executive to manage customer interactions, ensure high satisfaction levels, and support showroom sales and service operations.
Key Responsibilities:
Greet and assist walk-in customers at the showroom.
Maintain customer database and follow up for feedback, test drives, and service reminders.
Coordinate between sales, service, and delivery teams for smooth customer experience.
Handle customer queries and resolve issues promptly.
Support in achieving customer satisfaction and retention targets.
Requirements:
Graduate with good communication and interpersonal skills.
Prior experience in automobile sales or customer service preferred.
Proficient in MS Office and CRM tools.
Job Type: Full-time
Pay: ?10,000.00 - ?12,000.00 per month
Work Location: In person
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